Shipping Policy

Delivery

We use a secure courier service to make sure your items reach you safe and sound. We have got a great selection of delivery options below to make sure we get your purchases to you when its convenient for you. Please kindly note that you might need to pay the import duties and levies for certain items imported into your country.


Standard Delivery

Delivery in 5-10 working days (excluding holidays).

Deliveries to remote locations can take up to 15 business days


What delivery method will you use?

We work with major couriers and postal services worldwide to ship your orders, You can see a list of couriers by country here:


Do you ship worldwide?

Yes, we ship our products globally.


How can I track my shipping?

We send out emails with tracking codes automatically, please allow up to a day for the tracking code to become active. You can reach out to us at info@cuplies.com if you want an update of the shipping situation, we are always there to help!

What happens if I am not at home?

Most of the time the courier will leave a note what to do next. We do ask from you that you keep an eye on the tracking code yourself at all times.

In same cases the courier will leave the package at your house at a safe place, deliver it to your neighbours or deliver it to a local post office for you to pick up.

If you are not at home and the courier returns the item immediately we shall provide a new shipment without cost. If you are not at home due to any reason and the package has been left for your somewhere and you do not pick it up in time we shall charge extra shipping charges when providing a new shipment.

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